Questions about how an epic experience on a boat in NYC works? See if they're answered here and if not, shoot us your questions.
How does a Private Charter work? Overview.
Our charters are completely private. Always. This means the boat is yours and only yours. Whether you are coming on a date, or bringing a group of 6, our vessels and crew are there for you and the price is always the same. There is a Captain and Mate aboard to take care of the vessel, your food & beverage service (see below), and make sure you're having the time of your life.
HOW MANY PEOPLE CAN GO ON A CHARTER?
Six passengers. Though our boat is quite spacious, we are legally obligated to limit our sails to six guests regardless of the age and under no circumstances will we take more. Our captain and first mate are not part of the count.
WHERE DO WE GO FOR OUR CHARTER?
79th Street - Your crew will meet you at the main gate to the marina just beneath the American flag. MAP
Tribeca - Your crew will meet you on the sidewalk level in front of the Mini-Golf Snack Shack on Pier 25. MAP
Chelsea Piers - Due to varying dock assignments, our office will reach out with exact instructions. MAP
WHEN SHOULD WE ARRIVE?
Arrive at the main gate to the marina about five minutes before your sail. It only takes a minute or two to get you boarded and out on the water. If you have any issues finding the marina or are running late, please call the office.
WHAT SHOULD WE BRING?
Feel free to bring food and drinks and an iPod/phone if you would like to play your own music. For daytime sails we recommend sunscreen, sunglasses, and a hat. On cooler or windy days or evenings, we suggest bringing an extra cover-up appropriate for the weather.
WHAT SHOULD I WEAR?
Dress comfortably (and nautical of course) so that you can easily move about the boat and come prepared for the weather. It is usually feels up to 10 degrees cooler out on the water, especially at night or on windy days so bring a light jacket or cover-up or additional layers if necessary. There are blankets aboard as well.
WHAT KIND OF SHOES SHOULD I WEAR?
Your captain will suggest that you remove your shoes when you get on the boat. We prefer that you sail barefoot - it allows the best traction and lets you feel the ship beneath your feet. If you must wear shoes you should wear flip flops, sandals, or light colored soft soles. Hard soles, heels, and dark rubber soles are not permitted and you will be asked to remove them.
CAN I BRING FOOD AND BEVERAGES?
Absolutely. Please bring anything you like to eat or drink (except for red wine as it stains our decks). We provide plates, cutlery, glasses, napkins, ice and refrigeration. It's full service once you are aboard. Pass your items off to the crew, sit back, relax, and we'll keep your glass full.
DO YOU PROVIDE CATERING?
No, however we can recommend some nearby restaurants and specialty grocery stores from which you can pre-order a variety of foods and picnics to pick up on your way to your trip. Order easily online at Zabars and Beacon Wines. Request pickup from us or swing by and grab it on your way to the marina.
CAN CHILDREN COME ON THE CHARTER?
Yes, we love kids! Children under the age of 13, including infants, are required by law to wear a life jacket, which we will provide. We do not recommend bringing a baby under the age of six months simply because the life jacket can be awkward and may make your baby uncomfortable.
WHAT ABOUT GRATUITY?
It is customary to tip your captain and crew at the end of a great voyage. If you enjoyed your sail, let them know. 15 -20% is standard.
WILL I GET SEA SICK?
It is very rare that people experience sea sickness however if you are prone to it, we recommend taking motion sickness medication as directed.
I AM AN EXPERIENCED Mariner. CAN I RENT A BOAT WITHOUT A CAPTAIN?
No, for insurance purposes we are unable to let you sail without one of our US Coast Guard licensed captain's on board.
WHAT IF I NEED TO CANCEL OR RESCHEDULE MY SAIL?
We do not offer refunds, however you may reschedule for a fee. The fee is dependent on the amount of notice given prior to your sail. See our terms and conditions for details. Please note that we do not accept requests to reschedule within 24 hours or less from the start time of your sail and you are responsible for full payment, regardless of whether the scheduled sail occurs or not.
WHAT IF THERE IS BAD WEATHER ON THE DAY OF MY SAIL?
Dauphine provides cover from light rain while still affording incredible views and ample seating. If severe weather is in the area we will cancel the charter at least one hour before the departure, however we will run in light rain. Severe conditions are very rare in our sailing area but please understand that they are out of our control and we do not go out into them for your comfort and safety. If your sail is canceled due to rain or unsafe conditions simply give us a call and we will reschedule the sail completely free of cost. The captain of your vessel has final say in what deems unsafe conditions.